If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. If you cannot work it out yourself and you need some guidance, contact us a and make an appoitment to come in with both your new and old phone and we can walk you through it.Ī 30 minute sessions costs only $78 Need more help?ĬOVID-19 Update: Business as usual for workshop repairs, remote support and onsite support. en-au/azure/active-directory/user-help/user-help-auth-app-backup-recovery articles/19/09/20/how-to-move-google-authenticator-to-your-new-iphone There is a procedure to go through and it is not that straight forward and they all involve Backing Up and recovering the information BEFORE turning off your old phone. Google Authenticator and Microsoft Authenticator apps do not automatically transfer the sites that you use to securely login to banking, mail and other secure sites. Two things in fact.ĢFA 2-Factor-Authentication especially if you use Google Authenticator or Microsoft Authenticator (who call it MFA or Multi-Factor-Authentication) to securely login to your accounts. To begin receiving text messages again, for each number to which you replied “STOP”, reply to the initial text message with “START” in the body.Getting a New Phone? google microsoft Authenticator? Read this first.īefore you setup your shiny new smartphone and give away/scrap the old one, there is something you need to consider. However, if you're a valid user of two-step verification, this will prevent you from using this phone number to sign in. You may need to do this a few times to fully stop receiving messages. This will prevent the provider from sending messages to your phone number in the future. You can reply to the text message with “STOP” in the body of the text message.
If you’ve never registered your phone number for two-step verification. To remove the app from a device using a personal Microsoft account, go to the two-step verification area of your Account Security page and choose to turn off verification for your old device. Open a browser and sign into your account and change your password immediately. You must both delete the app from your old device AND tell Microsoft or your organization to forget and unregister the old device. This could mean that someone knows your password and is attempting to take over your account. If you receive a text message unexpectedly If you previously set up two-step verification to go to your mobile device
You’ll be notified that your phone was registered successfully. Type the verification code from the text message sent from Microsoft when prompted, and then select Next. Select your country or region for your new number, enter your mobile device phone number, then select Next. See How to use the Microsoft Authenticator app Tip: If you have a smartphone, consider using an app instead for a faster and more secure sign in experience.
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